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IMPACT OF
MOTIVATION ON EMPLOYEES PERFORMANCE IN A PUBLIC SECTOR
ABSTRACT
Over the
year employees in National Identity Card Management Commission, Abuja have
experienced an era of dissatisfaction and lack of motivation on their job. It
is in the light of the above statement that this study was undertaken to
determine the relationship between motivational factors and general level of
job satisfaction and productively. The research
to investigate the response of the employee about the nature of the job,
pleasure that he derive from the job, and also the level of motivation given to
them (employees). The method used in collecting data for the study includes;
questionnaire, which of course is the main sources, interview and observation
were also used. After the data’s were sorted out and analyzed, the researcher
discovered that adequate motivation factor intends to compel employees
performance but certain factors such as poor pay package, lack of inventive,
promotion, lack of individual participation, in decision making e.t.c has an
adverse effect in performance and productivity. Hence, there is need to improve
the general welfare of employees in their organization.
CHAPTER ONE
INTRODUCTION
1.1
Background of the Study
How much
motivation and job satisfaction do workers need or get toward executing their
duties efficiently and effectively for higher productivity. In order words,
what are the basic need for workers and how are they satisfied by their
employer? To most people, what have come uppermost in their minds when looking
for job is the salary attached to it but then is salary all that it takes to be
satisfied with a job? In Nigeria today, lack of proper managerial knowledge,
economics depression and high rate of unemployment have made most workers
subject themselves to deplorable working condition which of course are the
catalyst of low productivity.
The
management of most organization tend to believe that workers are satisfied with
their job but unfortunately they are not because they are aware that the job
market is tight, they stick with the one they have not minding the condition
they face.
The
disadvantage of this scenarios to the employer is that most often these workers
do not put their best effort toward attainment of organizational goals and as a
result of that low productivity will be achieve. The big question is how many
organization are willing to continually motivate their employees to enhance
higher productivity?
Managers in
most of these organization are aware of the situation in the labour (employees)
putting in their best in terms of productivity. The needs for security of all
types physical, psychological and economic are important for effectively
productivity. Security can serve as an incentive to some individuals to remain
with the organization and put his/her maximum effort in productivity.
One of the
major aims of the research is to investigate extent which management of the
organization make use of motivation as a tools to enhance the performance of
the employees in the organization, using National Identity Card Management
Commission Abuja as a case study.
1.2 Statement of the Problem
The impact
of motivation on employees performance in a public sectors. Where is observed
that employees are not motivated, where motivation are not been given adequate
attention. The study therefore attempt to access whether or not motivation
enhance employees performance in a public sectors especially National Identity
Card Management Commission Abuja.
1.3 Objective of the Study
The
objective of the study are as follows:
To identify
the impact of motivation on employees performance in a public sectors.
To highlight
what motivation can do in an organization.
To make
recommendation for its improvement.
1.4 Significance of the Study
The
emergency of motivation has a lot benefit on the strength of an organization
employees through the grants of motivation.
It is
significance also in the area of exploitation and available to achieve a
maximum output in the public sectors.
The study
shall be of importance benefit to the managers and administrators in pursuit of
organizational goals and objective. The study will serves as aid to corporate
management and the general public.
1.5 Research Questions
What extent
does a monetary rewards on performance of National Identity Card Management
Commission, employees in Abuja?
What extent
does job enrichment affect the performance of National Identify Card Management
Commission employees in Abuja?
What extent
does training affect the performance of National Identity Card Management
Commission employees in Abuja?
Which among
the department that are effectively use motivation to enhance the performance
of National Identify card management Commission employees in Abuja?
Does team
building affect the performance of National Identify Card Management Commission
employees, in Abuja?
1.6 Research Hypothesis
Hi:
Motivation lead to employees performance which contributes to the attainment of
organizational set of goals and objectives.
H0:
Motivation do not increase employees performance which contributes to the
attainment of organizational set goals and objectives.
1.7 Scope of the Study
The little
of this work clearly indicate the area of study. The issues that will be
examined here are the impact of motivation on employee performance in public
sectors.
1.8 Limitation of the Study
The
limitation of time and other resources on the part of the researcher make it
impossible to embark on a comparative study of similar organization at the same
time. But it is true that the study will serve as a representative sample of
similar researcher institution whose industries finding will generally
accepted.
1.9 Definition of Relevant Terms
For the
purpose of clarity and understanding while reading of some research work, there
is need to give brief definition of some relevant terms which includes:
Motivation:
Motivation refers to the way in which urges, drives, desires, aspirations,
striving and needs of human beings directs control or explains their
behaviours.
Management:
Follet (1981) seems management as an act of getting things done through other
people.
Performance:
Is the accomplishing of a given task measured against present known standard of
accuracy, completeness, cost and speed.
Productivity:
This refers to maximum output in terms of effectiveness and efficiency of the
employee in the environment.
Organization:
This word is used here to mean, an entity that is formed by a group of people
for the attainment of certain common or objective.
Efficiency:
Is the (often measurable) ability to avoid wasting materials energy, efforts,
money and time in doing something or in producing a desired result.
Effectively:
Refer to a way of produces the interceded result or a successful result.
Goals: Is a
desired result that a person or organization plans, envisions, and commits to
achieve at a particular time.
Public
Sector: Public sector is the part of the economy concerned with providing
various governmental services.
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