THE IMPACT OF CONDITIONS OF SERVICE ON EMPLOYEES’ PERFORMANCE IN SELECTED SMALL AND MEDIUM SCALE ENTERPRISES
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THE IMPACT
OF CONDITIONS OF SERVICE ON EMPLOYEES’ PERFORMANCE IN SELECTED SMALL AND MEDIUM
SCALE ENTERPRISES
Project
Abstract:
This study
examined the Impact of Conditions of Service on Employees’ Performance in
Selected Small and Medium Scale Enterprises. The study employed survey research
design and sampled of three hundred and two respondents, three hundred and two
copies of questionnaires were distributed and only two hundred and fifty copies
retrieved. Data were presented and analyzed using simple percentage method and
tables. Hypotheses formulated were tested using chi-square and Pearson Product
Moment Correlation Analysis respectively. The result of finding revealed that
conditions of service significantly affect on employees’ performance in small
and medium enterprises. It was also revealed that conditions of service
significantly affect on employees’ performance in small and medium enterprises.
It was also revealed that conditions of service significantly affect on job
satisfaction. The study concluded that employees’ performance is a function of
motivation. This means that employees performance is influenced greatly or to a
large extent by motivation. The study recommended amongst others that the
management of small and medium enterprises should work towards achieving the
positive effects rather than negative. Efforts should be made by the management
of small and medium enterprises in Calabar Municipality to occasionally
stimulate conditions of services by encouraging divergent views and rewarding
workers for outstanding performance.
TABLE OF CONTENT:
CHAPTER ONE
INTRODUCTION
1.1 Background of the
Study
1.2 Statement of the
Research Problem
1.3 Objectives of the
Study
1.4 Significance of
the Study
1.5 Research Questions
1.6 Research
Hypothesis
1.7 Conceptual and
Operational Definition
1.8 Assumptions
1.9 Limitations of the
Study
CHAPTER TWO
LITERATURE REVIEW
2.1 Sources of
Literature
2.2 The Review
2.3 Summary of
Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Research Method
3.2 Research Design
3.3 Research Sample
3.4 Measuring Instrument
3.5 Data Collection
3.6 Data Analysis
3.7 Expected Result
CHAPTER FOUR
DATA ANALYSIS AND RESULTS
4.1 Data Analysis
4.2 Results
4.3 Discussion
CHAPTER FIVE
SUMMARY AND RECOMMENDATIONS
5.1 Summary
5.2 Recommendations
for Further Study
References
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