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THE IMPACT
OF STRESS ON STAFF PRODUCTIVITY IN THE INSTITUTION OF HIGHER LEARNING
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Generally,
stress is a phenomenon which cannot be avoided in any organization or
institution since everybody experiences stress.
So how you
manage this stress can be the key to your well-being. A survey conducted by
mental health in America found that people frequently deal with chronic stress
by watching television, skipping exercise and neglecting to eat healthy food.
Many staff
today run from organization to another thinking that they will no longer
encounter stress, but they refused to know that stress is a national factor
which cannot be avoided entirely but can only be controlled.
Stress is
common to staff in any organization and depends on individuals. A condition
that create stress for one person may not have effect on another. There are
three source of stress, they are environmental, organizational and individual
stresses. It becomes actual stress depending on individual difference. Its
symptoms can surface as psychological and behavioral outcomes.
1.2 STATEMENT OF THE PROBLEM
The modern
organization operates in dynamic and ever changing environment. The rapid
existence and changing environment makes the manager face all sorts of
problems. The manager for all appearance in pursuit of rational action is
continually confronted with irrational behavior, ambiguity and stress. Added to
these pressures are societal changes such as the acknowledged revolution and
accelerated technical development, as well as changes in social structure,
occupation and organizations factors which make an increasingly complex
environment.
Underlying
these social problems is the expectation by young staff whose rewards
out-weight punishments as soon as they attain professional or managerial status
on their jobs. For the above reasons and statements, the need to evaluate the
impact of stress on academic staff in the institution of higher learning emanates.
1.3 OBJECTIVES OF THE STUDY
The
objectives of this research work include the following:
To evaluate
the impact of stress
To examine
the influence of stress on staff level of productivity.
To identify
the types and nature of stress which may serve as motivations to most staff due
to individual differences.
To evaluate
various measures of curtailing staff stress in an organization.
1.4 SIGNIFICANCE OF THE STUDY
The work of
this research shall be beneficial and contributes to the understanding of
stress in an organization. Most writers on stress stop at identifying the
problems, such as stress in an organization without offering solution to it.
Although books have been written on this subject over the years this phenomenon
has become an economic concern since it has gone long way in affecting the life
pattern of staff.
The research
does not only study stress in an organization, but also teaches the
organization some techniques of converting stress solution to their advantage.
This project
work shall also be useful to researchers and students at management level.
1.5 RESEARCH QUESTIONS
In order to
provide relevant answers and solutions to the research problems, the researcher
therefore raise the following research questions:
Can stress
really reduce the performance rate of workers?
Can stress
be totally eliminated in an organization?
Is there any
significance impact of stress on staff?
Can
management policies provide remedy to the level of stress encountered by staff?
Can staff
stress be converted into organizational advantage by the management?
1.6 RESEARCH HYPOTHESIS
In order to
evaluate the impact of stress on staff, the following hypothesis is
established:
Hi
(alternative hypothesis): The organization’s policy statement is the major
sources of staff stress in the institution.
H0 (Null
hypothesis): The organization’s policy statement is not the major sources of
staff stress in the institution.
1.7 SCOPE OF THE STUDY
The research
will focus on stress, nature of stress, types of stress, potential source of
stress, causes of stress, cost of stress in the work place, stress consequence
on productivity, symptoms of stress, effect of stress on staff, factors
contributing to stress, stress management techniques, methods of controlling
and reducing stress, managing stress at work and individual responses to
stress.
1.8 LIMITATIONS OF THE STUDY
The work of
this nature “the impact of stress on staff productivity in the institution of
higher learning” over five hundred (500) staff posed a huge problem to the
researcher as it requires huge among of finance to make several photocopies to
its effect regarding the total population involved.
The
researcher also battled with problems of choice as there are scarcity of time
within the approved frame time for the research work which the researcher had
to forgone many alternatives to ensure that this research work is a success.
More so,
retrieving the questionnaire back from the respondents was not an easy task as
the researcher made several calls and visitations to the staff offices to
ensure that data is collected.
1.9 DEFINITION OF RELEVANT TERMS
Psychological:
This is concerned with the ways our minds work in us.
Pathological:
It is an unnatural feeling or state of mind.
Delineating:
To show by drawing or describing
S.A.P:
Structural Adjustment Programme.
Status Quo:
It refers to the state of things as they are or existing state of affairs.
Burn out: A
general feeling of exhaustion, frustration and helplessness.
Procrastination:
To delay or post pone action.
Environment:
The surrounding where one live.
Symptoms:
Noticeable signs
Productivity:
Level of output.
Susceptible:
To easily adapt to changes and accepting others opinions.
Perceptions:
Peoples view, thinking and believe.
Stressors:
causes of stress
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