THE EFFECT OF EMPLOYEE MOTIVATION ON PUBLIC SECTOR PERFORMANCES (A CASE STUDY OF NIGERIA NATIONAL PETROLEUM CORPORATION (NNPC)
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TABLE OF CONTENT:
CHAPTER ONE
INTRODUCTION
1.1
Background of the Study
1.2 Statement
of the Research Problem
1.3
Objectives of the Study
1.4
Significance of the Study
1.5 Research
Questions
1.6 Research
Hypothesis
1.7
Conceptual and Operational Definition
1.8
Assumptions
1.9 Limitations
of the Study
CHAPTER TWO
LITERATURE REVIEW
2.1 Sources
of Literature
2.2 The
Review
2.3 Summary
of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Research
Method
3.2 Research
Design
3.3 Research
Sample
3.4 Measuring
Instrument
3.5 Data
Collection
3.6 Data
Analysis
3.7 Expected
Result
CHAPTER FOUR
DATA ANALYSIS AND RESULTS
4.1 Data
Analysis
4.2 Results
4.3
Discussion
CHAPTER FIVE
SUMMARY AND RECOMMENDATIONS
5.1 Summary
5.2 Recommendations
for Further Study
Bibliography
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CHAPTER
ONE
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1.0 INTRODUCTION
Generally, an employee brings to the
business organization a set of wants that issue from his basic needs structure. The satisfaction of there want
is to some extents with the control of
the make money feed their
families well and enjoy better
conditions of living. Hence, if working will make them earn more than they normally do, especially when they have skill and energy to do so motivation implies more incentives and inducements, which will make
the workers feel more committed to duty
because of the hope of the
income it will aid to his regular salaries.
On various occasions, highly
motivated people have achieved success despite the absence of good plans or
effective organizational structure.
And of course the more highly motivated the subordinate the less control is
necessary to ensuring that work will be executed.
However, motivation is not a
substitute for planning organizing and controlling. Motivation implies that
more power has with the subordinate who may assist direction in
carious ways.
An
in-satisfied need creates tension, which stimulates drive within the
individual. There drive generate search behaviour to find particular goals that if attained, satisfy the needs and leads to the reduction of
tension. motivated employee are in a state of tension. In order to relieve
this tension, they engage in activity.
The greater the tension the activities to bring about the relief
therefore when we see people working hard to some activity by a desire to
achieving they are driven by a desire
to achieving some goals that
they perceive as having value to them.
Motivation
and employee performance is a vital tool for achieving organizational goals. In the public sector, it is easy for the
manager toad a little incentive to motivating his workers for greater
performance and higher productivity.
Against
the background, the estimated number of employee in National Nigeria
Petroleum corporation (NNPC0 is 200 employed in Aba and 400 employed in Port
Harcourt totaling 600 employed.
Therefore,
research tends to finding out the problem facing Nigeria economy and employee
performance. The research hope to finds out how and to what extent and
improved incentives or motivation of employees in the NNPC helped in
productivity and the effect of management productivity.
1.1. BACKGROUND
OF THE CASE STUDY
The Nigeria National Petroleum
Corporation, otherwise known as NNPC is a commercial Integrated International
Oil company engaged in exploring production processing, transportation and marketing of crude oil gas.
Their products and derivatives.
The corporation is oriented towards
efficiency, profitability and financial autonomy to maintaining its
leadership roles in Nigeria as long-term growth and economic development
through the start up and fostering of new gas and petroleum based Industries.
The
NNPC was established in 1977 by the NNPC Act number thirty three (ACT
33) Pf the Year thoroughly
the merger of the Nigeria National Oil development Company (NNDC where
functions were mainly operational and the then Federal Ministry of petroleum
resources which performed the regulatory
function. The two body were merged to create a more virile oil agency and optimize human and
infrastructure resources available to government. The then NNPC, Therefore
performed both Operational as well as
regulatory functions and it was divided into eight divisions to carry
out those functions effectively.
In October 1985, the corporation was
owing to the demand of Oil Industry,
re-organized into six (6) autonomous
limits known as sectors in a bid to encourage innovation,
efficiency and positive aggressiveness.
On
Monday 21st January 1988, presidents Ibrahim Badamasi, Babangida announce the
re-organization and commercialization of a more result-oriented organization.
In the new re-organization, which was the out come of along period of
studies, seminars, work shops and restructured into three major
responsibility namely; corporate services (which includes finance
administration, public affairs
Personnel technology and corporate
legal matter): Operation (which
include ,exploration and production, includes, exploration and
production, gas manufacturing, petrochemicals and National Petroleum Investment.
Crude Oil marketing and production
sector of the Industry, while the Corporations services and Groups executives
Director (GED) heads Operations, Arms
NAPIMS is headed by a co-coordinator
A
high point of the re-organization is the establishment of eleven subsidiary
Companies Under the operations arms the companies are: the Nigerian Petroleum
Development Company Limited 9For exploration and production of petroleum).
The interpretation for NNPC and other oils Africa, Warri Refinery and
petrochemical company Limited (for refinery of certain black and polypropy
lever petrochemical): Kaduna Refinery/ and petrochemical company Limited (for
refinery of petroleum and production of Linear Alky Benzene and heavy
zalkylates): and the pipe lines and products marketing company Limited (for buying Crude oil from government,
transports some to refineries to NNPC depots for sales to marketers):
Other
company Includes hydrocarbon service of Nigeria Limited (for petroleum
products marketing abroad in joint venture with chevron): National
Engineering and technical Company (to engineering NNPC jobs and other and
others to be won in Nigeria and African): Liquefied National gas company Ltd.
(to set up the LNG Project in joint venture with shell, and ELF).
Port Harcourt Refinery company
Limited (for refinery petroleum
especially for export), and the Element petrochemicals Company Limited (to Manufacture petrochemicals in a joint venture
between NNPC and the Private sectors).
Another
Important Aspect of this re-organization was
the transfer of the petroleum
inspectorate, the rest while regulating arm of the NNPC to the Petroleum. Resources Department of
the Ministry of Petroleum Resources.
A
major implication of the restructuring of the NNPC is now financially
autonomous in all its operations.
Therefore, the corporation is
expected to make regular dividend payments to government as a returns for
government investment in its.
1.2 THEORETICAL
FRAMEWORK
In research studies and report of
these kinds, different approaches are usually used as a heuristic diverse to
explain what really constitutes the scope of such study.
Douglas
McGregor late professor of managerial at MIT State the human bid of
enterprises is all a piece of assumptions management Holds about control
human resources determine the whole character of the enterprise.
These assumptions determine also the
quality of the successive generations management.
Douglas
McGregor concluded that a manager’s new of human nature is based on one of
two sets of assumptions about people and that a managers new of human nature
is based on one of two sets of assumptions about people and that managers
tend to mould their behaviour towards subordinates according to which set of
assumption they hold. The first set of assumption, basically negative,
McGregor labeled theory X and the second Y.
Under theory X the four assumptions
held by the manager are:
Employee inherently dislike work and
when even possible, will attempt to avoid it.
Since employee dislike work, they
must be covered controlled or threatened with punishment to achieve desire
goals.
Most workers place security above all
other factors associated with work , and will display little ambition.
Contrary
wise McGregor listed the following assumptions under theory Y.
The expenditure of physical effort in
work is as natural as play or rest.
External control and the threat of
punishment are not the only means of objectives to which he is committed.
Commitment to objective is a as
result of the reward associated with
their achievement.
The average human beings have under
proper conditions not only to accept but also to seek responsibility.
There assumptions McGregor felt provided a better explanation of human nature and therefore indicated the need for a different managerial strategy in dealing
with people .
The
motivational implications if you accept McGregor’s analysis, is that the framework presented by Maslow. Theory X assumes the Lower order
needs dominate individuals. Theory Y dominate individuals. Theory Y assumes
that the higher order needs dominate. McGregor himself held to the belief
that theory Y assumptions were more valid than theory X. Therefore, he
proposed ideas like participation indecision-making.
Opportunities
for responsible and challenging jobs, and good group relation as approaches
that would maximize an employees job motivation.
Relating
McGregor’s theory X and Y to present situation in NNPC, One can categorically
say that most managers in the corporation use both theory X and Y.
However, for effectiveness
productivity in terms of employee motivational to be ascertained in an
organization the both theories X and Y should be practical zed used
by only management for a better
performance.
1.3 STATEMENT OF THE PROBLEM
There is a general belief in work
environment that employees in state owned enterprise are not well motivated.
Nigeria National Petroleum
Corporation (NNPC). Is just one such organization. In the past six year or
more, there have been charge of Negligence leveled against NNPC management
Culminating into incessant Strices Agitations labour unrest and eventually
how productivity evidence in shortage of petroleum product in the country.
The above situation has even been brought into lime light by regular facing
the NNPC, but it is regrettable that there has note the case of the problems
that are apparently plunging the nation to untold hardship.
On the other hand, since employees
represent the most relevant portion of the asset of the corporation. There is
need to prevents the welfare of the workers. This will includes in insight of
their general performance given the situation existing in the oil
corporation.
Consequently,
in the research intend to find out to what extent the employee in the
co-operation are motivate and itsimpart on their performance.
1.4 OBJECTIVES OF THE STUDY
The study will generally attempt to
contribute to solution of motivation in the Nigeria petroleum co-operation
but specifically.
To ascertain whether the supervisory
style has any effect on motivates staff achieves success in the absenc3e of
good plan or effective organization structure.
To find out whether motivation can
lead to organizational effectiveness in NNPC.
To offer suggestion on how to use
motivational tools on NNPC workers to achieve greater outputs.
1.5 RESEARCH QUESTIONS.
Research process can be viewed as a
four-level hierarchy of questions. However, in general a term, when mention
is made of research question what comes to mind is a reflection of the
general purpose of the research. They are question asked in order to locate
answers to the research problems. They convert the research problem into
question in specifics, thereby making them variable.
However,
research problems dissolve into research questions, which are in turn
converted into hypothesis for testing and providing answers to the problems,
for example.
Does manager’s supervisory style
affect employee’s attitude to work positively significantly.
What are the positive and significant
relationship between motivation of workers and increased performance in the
public sector
How the level of competence of
managers of performing their duties in NNPC.
1.6 SIGNIFICANCE OF STUDY
It is expected that this will help
Nigeria national petroleum in co-operation in no small measure in providing
possible solution to its motivation problems.
Academically, this study constitutes
a contribution in the field of public administration especially as its studies
motivation and performance in the public sector.
It
will help the feature researchers who will like to carry out a researcher in
motivation for further consultation of performance and motivation. The study
gives the researchers the opportunity to known more about NNPC
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